Privacy Policy

Todo Playa (we, us, our) respects your privacy. This short policy explains what personal information we collect when you use our website or book beach equipment rental services in Aguadilla, Puerto Rico, how we use it, and your basic rights. By using our site or booking services you agree to the practices described below.

• Contact details: name, email address, phone number, mailing address (for delivery).

• Booking details: rental items, dates, times, beach location, party size, and any special requests or accessibility needs.

• Payment information: we collect payment details via our secure payment processor (we do not store full card numbers on our servers).

• Communications: messages you send us via contact forms, email, SMS, or phone calls.

• Usage data: basic website analytics (pages visited, device type, IP address, browser) to help us improve the site.

• To confirm and manage bookings, coordinate delivery, setup, and pickup.

• To process payments and send receipts.

• To respond to questions, requests, and support issues.

• To send occasional service-related messages (booking reminders, updates).

• To improve our services and website functionality using aggregated, non-identifying analytics.

• To comply with legal obligations and protect our rights.

• Service providers: we share necessary information with trusted third parties who help operate our service (payment processors, delivery partners, booking software) under confidentiality agreements.

• Legal: we may disclose information if required by law or to protect rights and safety.

• We do not sell your personal information to third parties.

We take reasonable technical and organizational measures to protect your personal data (secure servers, limited access). However, no internet transmission is completely secure; we cannot guarantee absolute security.

We retain booking and contact information for as long as needed to provide services, fulfill legal and tax obligations, and for a reasonable period to address disputes or service issues. You can request deletion of your data (see below) subject to legal or business retention requirements.

Access and correction: contact us to review or update your personal information.
Deletion: you may request deletion; we will remove data when there is no legal reason to retain it.
Marketing opt-out: you can opt out of non-essential communications (promotions) via the unsubscribe link or by contacting us.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected it, we will delete it.

Questions, requests to access, correct, or delete data, or privacy concerns:
Email: info@todoplaya.net
Phone / SMS: [phone number]
Mail: Todo Playa, Aguadilla, Puerto Rico

We may update this policy occasionally. We’ll post the revised date at the top and notify you of material changes where appropriate.